14th Floor, Mwanga Tower, Dar es Salaam
PalmGeneral Supply Co. Ltd

About us

A Tanzanian-owned company founded in 2017 to close real gaps in the market, now operating across five sectors.

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Our mottoWe create. We supply. We deliver.

Track record

Recognised for customer service and on-time delivery, with institutional and corporate clients across Tanzania.

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LeadershipMeet the two directors behind Palm’s growth
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About Palm

From a rural telecom start-up to a diversified Tanzanian company

We identify gaps in the market and turn them into practical, reliable solutions for communities, businesses and institutions.

Our story

It started with a long walk to buy airtime

Palm General Supply Co. Limited was founded in 2017 and is headquartered in Dar es Salaam. Our founder noticed that communities in rural Morogoro and Kigoma had to travel long distances for basic mobile and payment services.

We started by bringing those services closer: distributing telecommunications vouchers, offering mobile money, and selling phones and accessories. It was a sustainable business built on a real community need.

As the company matured we expanded into the sectors where we could add the same kind of value. Our two directors brought complementary experience in trading, management, customer relationships and market development, and that combination has driven our growth since.

  1. 2017
    Founded in telecommunications

    Voucher sale and distribution, mobile money, mobile phones, accessories and related services in rural Morogoro and Kigoma.

  2. Growth
    Diversification

    Expansion into agriculture, general supply of goods and services, procurement and distribution, and institutional and corporate supply.

  3. 3 yrs
    Transportation & logistics

    An established logistics line moving apple fruits, wines, spirits, fuel and rice for our sister companies.

  4. Today
    A diversified business

    Over USD 20 million in completed business, with clients including National Service (JKT) and Vodacom Tanzania.

Our business philosophy

Businesses should not simply sell products

They should identify problems, create solutions, deliver value and build lasting relationships. Our motto says exactly that.

We create.

We identify opportunities, develop solutions, and create value for our customers, partners and communities.

We supply.

We source and supply quality products and services that meet the requirements of our customers.

We deliver.

We are committed to reliable, efficient and timely delivery of goods, services and solutions.

Our mission

To create practical solutions, supply quality goods and services, and deliver reliable value to our customers, partners and communities.

We aim to understand market needs and transform opportunities into sustainable business solutions, while maintaining high standards of quality, integrity, reliability and customer service.

Our vision

To become a leading and trusted Tanzanian company in supply, transportation, telecommunications, agriculture and business solutions, creating sustainable value across Tanzania and beyond.

We aspire to be a diversified, professionally managed company recognised for excellence, innovation, reliability, integrity and consistent delivery.

Core values

Eight values that guide every assignment

01

Integrity

Honesty, transparency, accountability and professionalism in every dealing.

02

Customer focus

We work to understand each customer’s needs and meet or exceed their expectations.

03

Reliability

We honour our commitments so customers receive what they need.

04

Quality

High standards in everything we supply and every service we provide.

05

Timely delivery

Time is critical in business. We complete assignments within agreed timelines.

06

Innovation

We look for new opportunities, technologies, markets and approaches.

07

Teamwork

Collaboration and shared expertise drive sustainable growth.

08

Accountability

We take responsibility for our commitments, decisions and performance.

Our business approach

Trust is built on performance and consistency

Every engagement follows the same five stages, so customers always know what happens next.

  1. Understand

    We understand the customer’s requirements, specifications, budget, timelines and expectations.

  2. Source

    We identify suitable suppliers, products and services that meet the customer’s requirements.

  3. Manage

    We coordinate procurement, quality control, logistics, transportation, documentation and delivery.

  4. Deliver

    We ensure goods and services are delivered to agreed specifications and timelines.

  5. Support

    We keep communicating with customers and provide support after delivery.

Company information

Palm at a glance

The essentials for procurement teams, partners and due-diligence reviews.

Company namePalm General Supply Co. Limited
Year established2017
OwnershipTanzanian
Head office14th Floor, Mwanga Tower, Dar es Salaam
Postal addressP.O. Box 76283, Dar es Salaam
Telephone+255 799 340 440
Emailinfo@palm.co.tz
Websitewww.palm.co.tz
Core business areasTelecommunications, Agriculture, General Supply, Transportation & Logistics, Procurement & Distribution
Transportation experience3 years
Transportation portfolioApple fruits, wines, spirits and other commercial goods
Telecommunications portfolioVouchers, mobile money, mobile phones & accessories
Major experienceNational Service (JKT), Vodacom Tanzania & other clients
Completed business/projectsOver USD 20 million
Geographical experienceCountry-wide Tanzania, including Dar es Salaam, Morogoro and Kigoma
ManagementTwo directors
Key strengthsQuality, reliability, customer service & timely delivery

Work with Palm

Have a supply, logistics or sourcing requirement?

Tell us what you need, when and where. We will come back with a clear, competitive proposal.